Bad Yelp reviews can be incredibly stressful for any small business, but once you overcome the hurt feelings and focus on a true response strategy, Yelp can turn into one of your most important customer loyalty and marketing channels. We spoke with John Carroll, manager of local business outreach at Yelp in our “Make Online Reviews Work for Your Business” webinar to get advice on how small businesses should think about their good – and bad – reviews.
Good news for small business owners: people are more interested in dining at a local restaurant than chains. If you run a restaurant, you know just how important reviews platforms, like Yelp, can be for your business – big or small.
If you missed our webinar, here’s a recap of our conversation with Carol O’Connell, Assistant VP of Excelsior Growth Fund, a non-profit organization that provides small business loans and advisory services.
With 2017 in the rear-view mirror, now is the perfect time to set your sights on some meaningful business upgrades in the new year. Take the mandatory filing of 1099s and W-2s. If you’re still doing it by hand with paper forms, you’re missing out on some important advantages only electronic tax filing can provide. In today’s increasingly digital and fast-paced world, more and more businesses are filing taxes online – and saving valuable time and money by making the switch.